We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
All Returns must be postmarked within thirty (30) days of the purchase date. All returned items must have at least half the contents worth inside with all original tags and labels attached.
To return an item, please email customer service at Info@terpnutrition.com to obtain a Return Merchandise Authorization(RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Terp Nutrition LLC
Attn: Returns RMA#
12530 Braddock Drive
Los Angeles, Ca 90066 United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your returns.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement. Depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, we would love for you to contact us at: 213-259-3411 Info@terpnutrition.com